Our Services
Supervised Parenting Time
Safe, Structured, and Culturally Responsive Services for Families
The Association for Multicultural Behavioral Health (AMBH) provides Supervised Parenting Time, Therapeutic Parenting Time, Family Reunification Services, and Safe Exchange for families who need a safe, neutral, and professionally supported setting for parent-child contact.
These services may be court-ordered, attorney-referred, agency-referred, or requested by families during periods of separation, divorce, custody conflict, reunification, estrangement, or other family transitions.
AMBH specializes in working with families from diverse cultural, linguistic, and immigrant backgrounds.
We understand that family conflict, parenting expectations, communication styles, trauma histories, immigration stress, and court involvement may be experienced differently across cultures.
Our bilingual and culturally responsive team helps families feel understood while maintaining professional neutrality and compliance with court expectations.
For court personnel, attorneys, GALs, and referring professionals, AMBH offers a valuable resource for families who need services that are not only professionally structured, but also linguistically accessible and culturally appropriate.
Supervised parenting time in Polish. Visits can be supervised in Polish, so Polish-speaking parents and children can communicate in their own language. We are not aware of another provider in the Chicago area offering this service in Polish.
We accept court-ordered referrals from any county, as well as referrals from attorneys and agencies. Visits take place at our office at 6650 N Northwest Hwy, Suite 215, Chicago, IL 60631.
Our Services Include
- Supervised Parenting Time / Supervised Visitation
- Therapeutic Parenting Time / Therapeutic Visitation
- Family Reunification Services
- Safe Exchange for structured drop-off and pick-up
- Bilingual and culturally responsive support
- Professional intake and orientation for each party
- Parent guidance and support when clinically appropriate
- Neutral observation and factual documentation
- Developmentally appropriate support for children
- Coordination with attorneys, GALs, court personnel, or referring agencies when authorized
- Flexible scheduling based on availability, court orders, and family needs
Appropriate Referrals
- High-conflict divorce or separation
- Parent-child estrangement or prolonged separation
- Family reunification after limited or disrupted contact
- Domestic violence or safety-related concerns
- Substance use or recovery-related concerns
- Mental health concerns affecting parenting time
- Parent guidance and support when clinically appropriate
- Neutral observation and factual documentation
- Developmentally appropriate support for children
- Coordination with attorneys, GALs, court personnel, or referring agencies when authorized
- Flexible scheduling based on availability, court orders, and family needs
Supervised Parenting Time
Supervised Parenting Time, formerly referred to as supervised visitation, allows a child to spend time with a parent or approved family member while a trained professional is present.
The supervisor observes the visit, supports safety, and helps ensure that the interaction remains appropriate, respectful, and focused on the child.
This service may be appropriate when there are concerns related to high-conflict custody disputes, family violence, substance use, mental health concerns, prolonged parent-child separation, parenting skill concerns, or other circumstances identified by the court or referring professionals.
Our goal is to provide a setting where children can experience parenting time in a way that feels safe, predictable, and emotionally supportive.
Therapeutic Parenting Time
Therapeutic Parenting Time, also known as Therapeutic Visitation, is a more clinically supportive service facilitated by a licensed therapist or qualified mental health professional.
This service is designed for families who may need additional guidance, emotional support, and therapeutic structure during parent-child contact. Therapeutic Parenting Time may be especially helpful:
when there has been a longer period of separation or estrangement between a parent and child
when the relationship has been affected by conflict, trauma, fear, loyalty conflicts, communication difficulties, or disrupted attachment
when a child needs additional emotional support in rebuilding contact with a parent.
During Therapeutic Parenting Time, the therapist may help support healthy communication, appropriate boundaries, emotional regulation, parent-child interaction, and gradual rebuilding of trust. The purpose is not only to observe the visit, but to provide clinically informed guidance that helps the parent and child move toward healthier, safer, and more meaningful interaction.
Family Reunification
Family Reunification Services are designed to support children and parents who are working toward rebuilding a relationship after a period of limited contact, disrupted contact, estrangement, separation, or significant family conflict.
Reunification work may include:
- parent guidance
- child-sensitive preparation,
- therapeutic support
- structured parent-child sessions
- communication coaching
- gradual steps toward rebuilding trust and emotional safety.
The process is individualized based on the child’s age, emotional readiness, family history, court orders, and clinical needs.
Our approach is careful, child-centered, and paced appropriately. We recognize that reunification cannot be forced. It requires structure, consistency, emotional safety, and a thoughtful understanding of the child’s experience.
Safe Exchange
Safe Exchange is a structured transfer of the child from one parent to the other when the parenting time itself does not require supervision.
This service is often helpful:
when parents are unable to communicate safely
when direct contact between adults may create conflict, distress, intimidation, or safety concerns.
During Safe Exchange, arrival and departure procedures are arranged to reduce or prevent contact between the parties. The focus is on helping the child transition from one parent to the other in a calm, respectful, and developmentally appropriate manner.
What Parents Can Expect
Before services begin, each parent completes a separate intake and orientation. AMBH reviews relevant court orders, safety concerns, family history, scheduling needs, and program rules.
Parents provide required documentation, complete intake forms, and sign program policies before visits or exchanges are scheduled.
Visits are scheduled according to court orders, family availability, and AMBH staff availability. Parents arrive on time and follow assigned arrival, departure, and safety procedures.
Staff may prepare factual observation notes about attendance, compliance with rules, activities during the visit, and significant statements or concerns. AMBH does not provide custody recommendations or parenting evaluations.
The child’s emotional and physical safety remains the focus. Parents may not discuss court matters with the child, make negative comments about the other parent, use physical or inappropriate verbal discipline, record the visit, or behave in a way that creates fear, pressure, or conflict.
AMBH staff may redirect, pause, or terminate a visit if safety rules are not followed or if the child appears distressed.
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